Audit process
How we examine a fintech outsourcing programme — from the vendor register to evidence that stands up in review.
Inventory what you outsource
We start with contracts, registers, and system lists — cloud hosting, payment processors, KYC providers, customer support, and operations partners. The goal is a single inventory of outsourcing claims, not a procurement catalogue.
Set materiality and ownership
Each material arrangement needs a named owner, a risk rating, performance measures, and proof that exceptions were escalated. Gaps here are the most common findings in Hong Kong fintech reviews.
Sample due diligence and monitoring
We sample onboarding packs, ongoing reviews, incident logs, and board papers. Sampling reveals whether assessments are current, whether SLAs are read, and whether documentation reviewers can reconstruct.
Test concentration and exits
Outsourcing risk concentrates at single vendors, single regions, and fourth parties behind your primary partners. We walk exit and continuity plans with the people who would actually run them.
Sequence remediation
Findings are ranked by supervisory exposure and operational feasibility. You receive a sequenced plan — register hygiene first, structural redesigns next — so teams are not asked to fix everything at once.